Privacy policy

Who we are

In this privacy policy references to 'we' and 'us' are to Dovey Premium Products.

What information we collect and how

The information we collect via this website may include:

  • any personal details you type in and submit, such as name, address, email address, etc.
  • your IP address (this is your computer's individual identification number) which is automatically logged by our web server, this is used to note your interest in our website
  • your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers)
  • session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems
  • under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code, any transactions we undertake are handled using a secure server

 What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws, the details we collect will be used:-

  • to process any orders you place, to provide after-sales service (we may pass your details to another organisation to supply / deliver products or services you have purchased and / or to provide after-sales service)
  • to comply with legal requirements
  • in certain cases we may use your email address to send you information on our other products and services, in such a case you will be offered the option to opt in / out before completing your purchase

We may need to pass the information we collect to other companies for administrative purposes, we may use third parties to carry out certain activities, such as processing and sorting data, monitoring how clients use our site and issuing our e-mails for us, rest assured that third parties will not be allowed to use your personal information for their own purposes

Your rights

You can ask us to update or remove your personal information by emailing this email address is being protected from spam bots, you need Javascript enabled to view it or by writing to us at our customer services address below, however, please note that we may need to keep some personal data in order to process orders or to comply with client service or after sale obligations

You also have the right to request a copy of any personal information we hold about you, to do this, simply write to us at the following address, enclosing a cheque for £10 payable to Dovey Premium Products to cover our administration costs:-

Dovey Premium Products Limited 498 Blandford Road, Hamworthy, Poole, Dorset, BH16 5BN.

Other websites

This privacy policy only covers this website, any other websites which may be linked to by our website are subject to their own policy, which may differ from ours

Please telephone +44 (0)1202 622210 or e-mail: for any further information.

Contact us

Contact our helpful and friendly team on +44 (0)1202 622 322 or send us a message